{
"AppSupportOtherHide" : true,
"We-Vibe" : true,
"Womanizer" : false,
"Romp" : false,
"Arcwave" : false,
"Upload" : false,
"Color" : false,
"Address" : false,
"State" : false,
"Country" : false,
"Phone" : false,
"OperatingSystem" : false,
"AppVersion" : false,
"PhoneModel" : false,
"OrderNumber" : false,
"Bottle" : false,
"ProductIssue" : false,
"Subcategory" : true
}
{
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"label" : "100 Day Pleasure Guarantee"
}, {
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}, {
"value" : "Product issue",
"label" : "Product issue"
} ],
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}, {
"value" : "Damaged, missing, incorrect items",
"label" : "Damaged, missing, incorrect items"
}, {
"value" : "Lost, stolen, or undelivered package",
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}, {
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} ],
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}, {
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} ],
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}, {
"value" : "Content Cards",
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}, {
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"label" : "General Feedback"
}, {
"value" : "Partner Connection",
"label" : "Partner Connection"
}, {
"value" : "Toy Connection",
"label" : "Toy Connection"
}, {
"value" : "Other",
"label" : "Other"
} ]
}
{
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}, {
"value" : "Disconnect Toy",
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}, {
"value" : "Toy Profile",
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} ],
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"label" : "I’m having problem connecting to Bluetooth/remote/phone"
}, {
"value" : "The toy is getting too hot",
"label" : "The toy is getting too hot"
}, {
"value" : "The toy is loud or makes unusual noise",
"label" : "The toy is loud or makes unusual noise"
}, {
"value" : "Physical damage to charging cable",
"label" : "Physical damage to charging cable"
}, {
"value" : "Physical damage to toy",
"label" : "Physical damage to toy"
}, {
"value" : "Physical damage to packaging",
"label" : "Physical damage to packaging"
}, {
"value" : "Irregular vibration/suction",
"label" : "Irregular vibration/suction"
}, {
"value" : "I cannot change intensity levels",
"label" : "I cannot change intensity levels"
}, {
"value" : "The toy can turn on (lights on) but there is no vibration/suction",
"label" : "The toy can turn on (lights on) but there is no vibration/suction"
}, {
"value" : "The toy can charge (charging lights are on), but it does not turn on",
"label" : "The toy can charge (charging lights are on), but it does not turn on"
}, {
"value" : "The toy cannot charge (charging lights are off) & does not turn on",
"label" : "The toy cannot charge (charging lights are off) & does not turn on"
}, {
"value" : "Poor battery life",
"label" : "Poor battery life"
}, {
"value" : "None of the categories describe my problem",
"label" : "None of the categories describe my problem"
}, {
"value" : "I have a general question",
"label" : "I have a general question"
}, {
"value" : "The toy can turn on (lights on) but it does not turn off",
"label" : "The toy can turn on (lights on) but it does not turn off"
} ],
"Press/PR" : null,
"Physical damage to packaging" : null,
"Partner Connection" : [ {
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"label" : "Create Partner"
}, {
"value" : "Invite Partner",
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}, {
"value" : "Edit Partner",
"label" : "Edit Partner"
}, {
"value" : "Remove Partner",
"label" : "Remove Partner"
}, {
"value" : "Partner Status",
"label" : "Partner Status"
}, {
"value" : "Start Session",
"label" : "Start Session"
}, {
"value" : "Session Toy Control",
"label" : "Session Toy Control"
}, {
"value" : "Chat",
"label" : "Chat"
}, {
"value" : "Audio Call",
"label" : "Audio Call"
}, {
"value" : "Video Call",
"label" : "Video Call"
}, {
"value" : "Remove Chat History",
"label" : "Remove Chat History"
} ],
"Order tracking/update" : null,
"Order Changes" : null,
"None of the categories describe my problem" : null,
"Marketing" : null,
"Lost, stolen, or undelivered package" : null,
"I have a general question" : null,
"General Feedback" : [ {
"value" : "Privacy",
"label" : "Privacy"
}, {
"value" : "Data Security",
"label" : "Data Security"
}, {
"value" : "Bluetooth",
"label" : "Bluetooth"
}, {
"value" : "Languages",
"label" : "Languages"
}, {
"value" : "PIN Protection",
"label" : "PIN Protection"
}, {
"value" : "No visible content on Android",
"label" : "No visible content on Android"
} ],
"Damaged, missing, incorrect items" : null,
"Content Cards" : [ {
"value" : "Enable Content",
"label" : "Enable Content"
}, {
"value" : "Disable Content",
"label" : "Disable Content"
}, {
"value" : "Content Updates",
"label" : "Content Updates"
} ],
"Cancellations" : null,
"App support" : [ {
"value" : "Unable to pair toy",
"label" : "Unable to pair toy"
}, {
"value" : "Connectivity issue during solo play",
"label" : "Connectivity issue during solo play"
}, {
"value" : "Connectivity issue during partner play",
"label" : "Connectivity issue during partner play"
} ],
"App Features" : [ {
"value" : "Intensity",
"label" : "Intensity"
}, {
"value" : "Vibration",
"label" : "Vibration"
}, {
"value" : "Battery Status",
"label" : "Battery Status"
}, {
"value" : "Single Vibe",
"label" : "Single Vibe"
}, {
"value" : "Multi Vibe",
"label" : "Multi Vibe"
}, {
"value" : "Custom Vibes",
"label" : "Custom Vibes"
}, {
"value" : "Touch Mode",
"label" : "Touch Mode"
}, {
"value" : "Playlist Mode",
"label" : "Playlist Mode"
}, {
"value" : "Beat Mode",
"label" : "Beat Mode"
}, {
"value" : "Touch Sense Modes",
"label" : "Touch Sense Modes"
}, {
"value" : "Smart Silence Mode",
"label" : "Smart Silence Mode"
}, {
"value" : "Multi Toy",
"label" : "Multi Toy"
} ],
"X100 Day Pleasure Guarantee" : [ {
"value" : "I’m having problem connecting to Bluetooth/remote/phone",
"label" : "I’m having problem connecting to Bluetooth/remote/phone"
}, {
"value" : "The toy is getting too hot",
"label" : "The toy is getting too hot"
}, {
"value" : "The toy is loud or makes unusual noise",
"label" : "The toy is loud or makes unusual noise"
}, {
"value" : "Physical damage to charging cable",
"label" : "Physical damage to charging cable"
}, {
"value" : "Physical damage to toy",
"label" : "Physical damage to toy"
}, {
"value" : "Physical damage to packaging",
"label" : "Physical damage to packaging"
}, {
"value" : "Irregular vibration/suction",
"label" : "Irregular vibration/suction"
}, {
"value" : "I cannot change intensity levels",
"label" : "I cannot change intensity levels"
}, {
"value" : "The toy can turn on (lights on) but there is no vibration/suction",
"label" : "The toy can turn on (lights on) but there is no vibration/suction"
}, {
"value" : "The toy can charge (charging lights are on), but it does not turn on",
"label" : "The toy can charge (charging lights are on), but it does not turn on"
}, {
"value" : "The toy cannot charge (charging lights are off) & does not turn on",
"label" : "The toy cannot charge (charging lights are off) & does not turn on"
}, {
"value" : "Poor battery life",
"label" : "Poor battery life"
}, {
"value" : "None of the categories describe my problem",
"label" : "None of the categories describe my problem"
}, {
"value" : "I have a general question",
"label" : "I have a general question"
}, {
"value" : "The toy can turn on (lights on) but it does not turn off",
"label" : "The toy can turn on (lights on) but it does not turn off"
} ]
}
{
"Product_Issue__c" : [ {
"value" : "Unable to pair toy",
"label" : "Unable to pair toy"
}, {
"value" : "Connectivity issue during solo play",
"label" : "Connectivity issue during solo play"
}, {
"value" : "Connectivity issue during partner play",
"label" : "Connectivity issue during partner play"
}, {
"value" : "I’m having problem connecting to Bluetooth/remote/phone",
"label" : "I’m having problem connecting to Bluetooth/remote/phone"
}, {
"value" : "The toy is getting too hot",
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}, {
"value" : "The toy is loud or makes unusual noise",
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}, {
"value" : "Smart silence is not working properly",
"label" : "Smart silence is not working properly"
}, {
"value" : "Physical damage to charging cable",
"label" : "Physical damage to charging cable"
}, {
"value" : "Physical damage to toy",
"label" : "Physical damage to toy"
}, {
"value" : "Physical damage to packaging",
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}, {
"value" : "Irregular vibration/suction",
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}, {
"value" : "I cannot change intensity levels",
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}, {
"value" : "The toy can turn on (lights on) but there is no vibration/suction",
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}, {
"value" : "The toy can charge (charging lights are on), but it does not turn on",
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}, {
"value" : "The toy cannot charge (charging lights are off) & does not turn on",
"label" : "The toy cannot charge (charging lights are off) & does not turn on"
}, {
"value" : "Poor battery life",
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}, {
"value" : "None of the categories describe my problem",
"label" : "None of the categories describe my problem"
}, {
"value" : "I have a general question",
"label" : "I have a general question"
}, {
"value" : "Privacy",
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}, {
"value" : "Data Security",
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}, {
"value" : "Bluetooth",
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}, {
"value" : "Languages",
"label" : "Languages"
}, {
"value" : "PIN Protection",
"label" : "PIN Protection"
}, {
"value" : "No visible content on Android",
"label" : "No visible content on Android"
}, {
"value" : "Connect Toy",
"label" : "Connect Toy"
}, {
"value" : "Disconnect Toy",
"label" : "Disconnect Toy"
}, {
"value" : "Toy Profile",
"label" : "Toy Profile"
}, {
"value" : "Intensity",
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}, {
"value" : "Vibration",
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}, {
"value" : "Battery Status",
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}, {
"value" : "Single Vibe",
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}, {
"value" : "Multi Vibe",
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}, {
"value" : "Custom Vibes",
"label" : "Custom Vibes"
}, {
"value" : "Touch Mode",
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}, {
"value" : "Playlist Mode",
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}, {
"value" : "Beat Mode",
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}, {
"value" : "Touch Sense Modes",
"label" : "Touch Sense Modes"
}, {
"value" : "Smart Silence Mode",
"label" : "Smart Silence Mode"
}, {
"value" : "Multi Toy",
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}, {
"value" : "Create Partner",
"label" : "Create Partner"
}, {
"value" : "Invite Partner",
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}, {
"value" : "Edit Partner",
"label" : "Edit Partner"
}, {
"value" : "Remove Partner",
"label" : "Remove Partner"
}, {
"value" : "Partner Status",
"label" : "Partner Status"
}, {
"value" : "Start Session",
"label" : "Start Session"
}, {
"value" : "Session Toy Control",
"label" : "Session Toy Control"
}, {
"value" : "Chat",
"label" : "Chat"
}, {
"value" : "Audio Call",
"label" : "Audio Call"
}, {
"value" : "Video Call",
"label" : "Video Call"
}, {
"value" : "Remove Chat History",
"label" : "Remove Chat History"
}, {
"value" : "Enable Content",
"label" : "Enable Content"
}, {
"value" : "Disable Content",
"label" : "Disable Content"
}, {
"value" : "Content Updates",
"label" : "Content Updates"
}, {
"value" : "The toy can turn on (lights on) but it does not turn off",
"label" : "The toy can turn on (lights on) but it does not turn off"
} ],
"Case_Sub_Category__c" : [ {
"value" : "X100 Day Pleasure Guarantee",
"label" : "100 Day Pleasure Guarantee"
}, {
"value" : "Amazon",
"label" : "Amazon"
}, {
"value" : "App Features",
"label" : "App Features"
}, {
"value" : "App support",
"label" : "App support"
}, {
"value" : "Cancellations",
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}, {
"value" : "Content Cards",
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}, {
"value" : "Damaged, missing, incorrect items",
"label" : "Damaged, missing, incorrect items"
}, {
"value" : "General Feedback",
"label" : "General Feedback"
}, {
"value" : "I have a general question",
"label" : "I have a general question"
}, {
"value" : "Lost, stolen, or undelivered package",
"label" : "Lost, stolen, or undelivered package"
}, {
"value" : "Marketing",
"label" : "Marketing"
}, {
"value" : "None of the categories describe my problem",
"label" : "None of the categories describe my problem"
}, {
"value" : "Order Changes",
"label" : "Order Changes"
}, {
"value" : "Order tracking/update",
"label" : "Order tracking/update"
}, {
"value" : "Partner Connection",
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}, {
"value" : "Physical damage to packaging",
"label" : "Physical damage to packaging"
}, {
"value" : "Press/PR",
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}, {
"value" : "Product issue",
"label" : "Product issue"
}, {
"value" : "Toy Connection",
"label" : "Toy Connection"
}, {
"value" : "Other",
"label" : "Other"
} ],
"Case_Category__c" : [ {
"value" : "App Support",
"label" : "App Support"
}, {
"value" : "Business Inquiry",
"label" : "Business Inquiry"
}, {
"value" : "Marketing/Media Inquiry",
"label" : "Marketing/Media Inquiry"
}, {
"value" : "New Product Idea",
"label" : "New Product Idea"
}, {
"value" : "Orders",
"label" : "Orders"
}, {
"value" : "Warranty or product support",
"label" : "Warranty or product support"
}, {
"value" : "Website",
"label" : "Website"
}, {
"value" : "Other",
"label" : "Other"
}, {
"value" : "Amazon",
"label" : "Amazon"
} ]
} |